What do you consider in the qualifying process?
We review your most recent 2 years of residency for positive and confirmable history, checking for any evictions, bounced checks, warrants, or unapproved activities. We also assess pending balances or collection arrears.
Do I need to have verifiable income of three (3) or more times the monthly rent?
Yes, we will verify your income, position, and length of time with your employer. Proof of income, such as pay stubs, tax returns, or bank statements, must be submitted.
Can I submit an application for a property I haven’t viewed?
No, leasing for unseen properties is not allowed. If you submit an application for a property you haven’t seen, it will not be approved, and your application fee will be retained. Consider having a relative or friend view the property on your behalf.
How can I visit a property I’m interested in?
Call us at the number listed or contact us through our website. Upon your request, we will promptly coordinate with you to schedule a viewing. Our dedicated staff is committed to assisting you in finding your perfect home.
How do I submit a rental application?
To submit a rental application, you must be over 18 years of age, and applications can be completed through our online portal.
What is required at the time and upon approval of an application?
We require payment of a non-refundable application fee. Upon approval, the security deposit is necessary to secure the property.
Am I expected to sign a lease?
Yes, the majority of our properties have a one-year lease agreement outlining both our obligations and yours throughout the occupancy period. Lease signings can be done either in person or electronically.
How much is the security deposit?
The security deposit depends on the strength of the application. It may be up to 2 months’ rent and is required in full before moving in.
Can I waive late rent fees if I have a good occupancy record and take great care of the property?
Unfortunately, we are unable to offer waivers on late fees as we adhere to Fair Housing Laws, treating all tenants equally.
What are the steps if I fail to pay my rent on time?
Immediately contact our accounts receivable department to prevent escalations or possible eviction.
How regularly is the rent increased and by how much?
Rent is not increased until the lease term expires. Renewal notices are sent 90 days before expiration, with an average annual increase of 2%, considering market conditions and owner requests.
What if I need to request repairs?
Non-emergency repair requests can be submitted through the tenant portal, accessible HERE.
What happens if I am locked out of my house?
You can contact a locksmith at your cost, providing a copy of the keys. Alternatively, reach out to our office or the emergency hotline to check if our locksmith is available at your cost.
What is considered an emergency?
Emergencies are situations that require immediate attention to prevent further damage or risk to tenant lives. Examples include a pipe breaking and water leaking into the house, or issues with heating, electrical, or plumbing systems.