Investor FAQs

Do you charge management fees during vacancies?

No, we do not charge management fees during vacancies. We understand the financial impact of vacancies, and our commitment is to support you during these periods.

Is direct deposit into my bank account an option?

Yes, we offer direct deposit services to ensure a seamless and efficient process for receiving your rental income directly into your bank account.

Do you handle the eviction process?

Yes, we have expertise in handling the eviction process. Our team is well-versed in the legal aspects and will manage the process efficiently on your behalf.

Do you provide MLS (Multiple Listing Service) services?

Yes, we offer MLS services to maximize the exposure of your property, ensuring it reaches a wide audience and attracts potential tenants effectively.

Do you handle maintenance calls?

Yes, we take care of maintenance calls to address tenant concerns promptly. Our goal is to ensure the property is well-maintained, and tenants are satisfied with their living conditions.

Do you add a mark-up on maintenance calls or repairs?

No, we do not add a mark-up on maintenance calls or repairs. Our transparent approach means you’ll only pay the actual cost of services without any additional mark-ups.

Do you provide move-in and move-out inspection reports with photos?

Yes, we conduct thorough move-in and move-out inspections, complete with detailed reports and photos. This documentation helps protect both landlords and tenants by accurately recording the property’s condition.

Do you conduct tenant screening?

Yes, we prioritize tenant screening to ensure that qualified and reliable tenants occupy your property. This includes background checks, credit assessments, and rental history verification.

Is there a cancellation fee if I decide to cancel your services?

No, we do not charge a cancellation fee. While we aim for long-term partnerships, we understand that circumstances may change, and we want to provide flexibility to our clients.

Do you have bi-lingual staff (English/Spanish)?

Yes, we have bi-lingual staff proficient in both English and Spanish to cater to a diverse range of clients and tenants.

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